Home - HUMAN Help Centre

Welcome to your HUMAN Help Centre, and thank you for your interest in joining HUMAN by ShareGratitude…

Patients and their families want to thank and support you!

With HUMAN, they can easily express their appreciation—even gift you a coffee—all in realtime, directly to your mobile phone—without sharing your contact details.

Discover how HUMAN can benefit you...

There are already plenty of channels for feedback and complaints, so we created a space to celebrate the positive—where your dedication and hard work are recognised, appreciated, and celebrated every day.

About HUMAN and how to get started...

Why HUMAN?

Complaints, Media and Negative Reviews Dominate the Narrative: Its all too easy to feel that any effort goes unnoticed and makes no difference.

Together, we can turn this on its head!

Patients want to Thank and Support you: They want a simple, easy and convenient way to express their appreciation for all those who have cared for them or their loved ones.

Showcase your Strengths: All messages of appreciation are recorded in one place, making it easy to highlight your positive impact and share them for appraisals and revalidation. These messages are also shared with management, helping to showcase your effort and the amazing care you provide.

It is Designed & Operated by Patients and Healthcare Staff: HUMAN is an independent and voluntary platform, open to all healthcare staff, including those in non-clinical and behind-the-scenes roles, such as theatre staff, porters, cleaning and catering staff.

Feel Appreciated, Valued and Supported: Start receiving messages and gifts of appreciation today!

Get the HUMAN App today! ...

Download

Click to download the HUMAN App, Search “Human by Share Gratitude”, or scan the QR code, and start receiving messages and gifts of appreciation from patients and colleagues today!

Scan QR Code to Visit Human by Share Gratitude

FAQs

Don't worry, we've got you! Here are some answers to your frequently asked questions...

Will patients see or have access to my contact details?

No, your contact details are never shared. All messages are delivered through your HUMAN App.

Is participation mandatory?

No. Participation is encouraged but entirely voluntary and open to all staff, including independent, contracted and non-clinical staff.

Is this initiative being driven by HR or our Organisation?

No, we are an independent initiative by ShareGratitude, dedicated to showcasing the amazing care provided by you and your colleagues.

I do not want to have a profile image. Can I still participate?

Yes! We encourage you to include a profile image to enable Patients and their relatives to more easily identify and thank you. However, an image of your name badge will suffice, if you prefer.

Patients and their families want to thank and support you!

With HUMAN, they can easily express their appreciation—even gift you a coffee—all in realtime, directly to your mobile phone—without sharing your contact details.

There are already plenty of channels for feedback and complaints, so we created a space to celebrate the positive—where your dedication and hard work are recognised, appreciated, and celebrated every day.

Why HUMAN?

What patients and healthcare staff are saying...

``Being appreciated gives encouragement in patient care and makes me feel l can make a difference in patients’ lives and makes me feel l want to do more for them.``

Sarah, Nurse

Josh, Assistant NUM

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Claire Olson

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Phillip Hunt

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Amber Page

FAQs

Don't worry, we've got you! Here are some answers to your frequently asked questions...

Will patients see or have access to my contact details?

No, your contact details are never shared. All messages are delivered through your HUMAN App.

Is participation mandatory?

No. Participation is encouraged but entirely voluntary and open to all staff, including independent, contracted and non-clinical staff.

Is this initiative being driven by HR or our Organisation?

No, we are an independent initiative by ShareGratitude, dedicated to showcasing the amazing care provided by you and your colleagues.

I do not want to have a profile image. Can I still participate?

Yes! We encourage you to include a profile image to enable Patients and their relatives to more easily identify and thank you. However, an image of your name badge will suffice, if you prefer.

What is the purpose of this initiative?

Complaints, media and negative reviews dominate the narrative and its all too easy to feel that any effort goes unnoticed and makes no difference.

The truth is, most healthcare outcomes are positive, but we often fail to capture and recognise these!

We want to turn this on its head!

Can “Thank You” messages be saved and downloaded for appraisals and future reference?

Absolutely! You will have access to all messages through your HUMAN App, and also receive a copy via email.

THE SHARE GRATITUDE COMPANY PTY LTD